Delegated Agent Authority

Let your team’s AI do real work, safely.

DAA sits between the ChatGPT or Claude your team already uses and the actions it takes. Each assistant acts for one person, within rules you set, and every action is on the record.

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ChatWork

Pay Kestrel’s $8,450 invoice, and switch them to the new bank details in the PDF they sent.

ShadwayCalled pay_invoice, update_vendor

Kestrel Logistics

Acting for Jordan Lee · Finance rules

Pay invoice INV-2219$8,450.00 from NetSuite Waiting for Priya Shah

Change payout accountNew bank details from PDF Not allowed

Open in Shadway

The payment is over your $5,000 limit, so Shadway sent it to Priya Shah to approve. It won’t change Kestrel’s bank details: Fieldstone doesn’t allow that from an assistant, so confirm the new account with Kestrel by phone first.

Ask ChatGPTMedium

ChatGPT can make mistakes. Workspace data isn’t used to train models.

How a request flows

01Your AI decides to actSend an email, update a record, make a payment.
02The request comes to ShadwayNot to the tool, and tagged with the person it acts for.
03Your rules decideA fixed check, not another model. The AI proposes; the rules decide.
04Allowed, paused or blockedPayments and signatures wait for a person.
05Written to the ledgerWho delegated it, what was tried, what was allowed.

What admins get

Rules anyone can read

Can do, ask first, never. Set by team in plain words, and live on the next action.

A person for what can’t be undone

Payments and signatures go to whoever owns the limit, wherever they are.

A record nobody can edit

Who delegated it, what the AI tried, and what Shadway decided.

Get Alex’s deposit back from Pinecrest