Pricing

Start free. Pay for the work.

Every plan includes usage credit. After that, you pay the rates below. Waiting is free, and models cost what the provider charges.

Free

Try Shadway on real work.

$0

Start free
  • $5 of usage to start
  • 1 job running at a time
  • 5 open jobs
  • 1 person
  • 7 days of history
  • Free-plan limits on calls, email and browsing

Scale

For teams running many jobs.

$499/ month

Get Scale
  • $100 of usage every month
  • 20 jobs running at once
  • 1,000 open jobs
  • 25 people
  • 90 days of history
  • A US phone number
  • Top up any time

Enterprise

For volume and security reviews.

Custom

Book a demo
  • Committed-use pricing
  • Custom limits
  • Custom contract
  • Security review
  • Dedicated support

Every plan includes the app, the API and SDKs, rules and approvals, the Vault, and your own model keys.

What a job costs

An example: “Chase the three invoices clients haven’t paid,” over two weeks.

  • 9 emails to three clients$0.18
  • 2 calls, 6 minutes connected$4.50
  • 15 browser minutes in the billing portal$0.30
  • Claude Sonnet 5, about 1.5M tokens in and 120k out$4.20
  • 13 days of waiting for replies$0

Total$9.18

Example volumes. Your jobs will use more or less.

Usage rates

Drawn from your plan’s credit first. No charge while a job waits.

  • Phone callsRinging and failed attempts are free.$0.75 / connected minute
  • Text messagesLong texts split into segments.$0.04 / segment
  • Email$0.02 / email sent
  • BrowserOnly while the browser is working.$0.02 / active minute
  • Search$0.03 / search
  • Deep search$0.06 / search
  • Extra US phone numberBeyond the one your plan includes.$5 / month

Models

The provider’s price, per million tokens, with no markup. Or bring your own key and pay the provider directly.

ModelInputOutputCache readCache write
Claude Fable 5.1$10$50$0.25$12.50
Claude Opus 5.5$4$20$0.20$5
Claude Sonnet 5$2$10$0.20$2.50
GPT-6 Astra$10$50$1$12.50
GPT-6 Sol$2$10$0.20$2.50
DeepSeek V4.1 Flash$0.10$0.50$0.01–

Questions

What are the Free plan’s limits?
Browser
60 minutes per 30 days, 15 minutes per session
Phone calls
15 minutes per 30 days, 5 minutes per call
Text messages
25 segments per 30 days
Email
25 emails a day
Search
50 searches and 10 deep searches per 30 days
Jobs
20 new jobs a day, each open for up to 2 days
Top-ups
Not available. Work pauses when the $5 runs out.
What happens when my usage credit runs out?

Running jobs pause at their next step and new ones wait. Top up and they carry on. On Free, work pauses until the next plan period or an upgrade.

Does unused credit roll over?

Monthly plan credit doesn’t. Credit you buy as a top-up does, across months and plan changes.

Do I pay while a job waits?

No. A waiting job is saved, not running. It makes no model calls and uses no browser or phone time until something wakes it.

Can I use my own model key?

Yes, on every plan. You pay your provider directly and Shadway adds no model charge. Calls, email and browsing are billed as usual.

How do plan changes work?

An upgrade starts right away, with its credit usable at once and the first month prorated. A downgrade takes effect at the end of the period you’ve paid for.